1      Consultative process & vision

1.1   Introduction

In order to identify and prioritize the issues in the programme region, IL&FS IDC initiated consultative process including Focus Group Discussions (FGDs), Departmental Discussions and Consultation Workshops involving various stakeholders at different levels. The consultation discussions revolved around the city’s strengths, current issues, concerns, problems and the areas/interventions that need to be focused to achieve the desired results.

1.2   The consultative process

As part of the consultative process a workshop was conducted on 6th September 2006, involving various stakeholders including government agencies, local bodies, academic/research institutions, citizens groups, elected members, and prominent persons in the region. A special session with NGOs in the city was conducted on 7th September 2006. The issues and suggestion provided by the stakeholders have been assessed and considered while preparing the CDP. The Draft CDP was posted on the website of Shimla Municipal Corporation inviting suggestions from stakeholders for finalization. The suggestions were received from various stakeholders including citizens and departments. Draft City Development Plan was discussed and adopted in a summing up workshop held on November 3, 2006. A separate workshop with the poor people was organized to understand and prioritize the need of the poor people. Suggestions received during the entire consultative process as tabulated in Annexure 23.4 have been considered while preparing CDP

1.3   Departmental Discussions

Various Departments of the GoHP were consulted for data collection, understanding of the existing situation of the city and formulation of vision and identification of interventions for the development of the draft City Development Plan. Shimla Municipal Corporation, Department of Forest, Department of Irrigation and Public Health, Department of Transport, Department of Tourism, Public Works Department, HP Environment & Pollution Control Board, Department of Economic & Statistics, HIMUDA, District Industries Centre, Deputy Commissioner's Office, were consulted at various levels and various times during the consultative process.

1.4   Focus Group Discussions

Focus Group Discussions (FGD) were carried out to understand the needs, problems and recommendation of particular section of the society like Shimla Hotels and Restaurant’s Association, Mall Road Trader’s Association etc. The discussions with various focus groups are discussed in following paragraphs.

1.4.1          Shimla Hotels & Restaurants Association

Tourism is one of the major contributors to the economy of Shimla.  FGD with Shimla Hotels & Restaurants’ Association was conducted on 6th August 2006 to understand the issues, needs & interventions required to sustain the tourism industry.  The issues related to the hotel industry are:

·        Lack of adequate parking

·        Lack of adequate water supply

·        High cost of water

·        Short lease period for ecotourism projects

·        Lack of GoHP initiative to use Central Government schemes  like “Atithi Devo Bhavah”, “Incredible India” to attract tourists

·        Unsuitable timings of garbage collection service provided by SMC

1.4.2         Mall Road Traders’ Association

The Mall Road is heart of the city and largest open shopping mall in the city. To understand the requirement of the traders a meeting was organized with Mall Road Traders’ Association on 7th August, 2006. The issues were highlighted by traders during the discussion are:

·        Market on the Mall Road is the heart of the economy of Shimla and it is mainly dependent on the tourists visiting Shimla. The better law and order conditions in neighbouring state like J&K affect the tourist flow and the mall road business.

·        The suggestions were provided regarding the sustenance of tourism industry which will also help in sustenance of the business and economy of traders on Mall Road. The suggestions were as follows :

o                   Provision of adequate water

o                   Improvement in basic infrastructure like roads, parking

o                   Encourage tourism activities

o                   Decongestion of the core area

o                   Preservation of heritage character of the Mall Road

1.5   Stakeholders’ Consultation workshop

The objective of the first workshop was to understand the current status of Shimla city and to formulate the vision by benchmarking characteristics of acceptable performance indicators for sustainable infrastructure development and to explore the nature and priority of interventions and identification of resources for development of Shimla City.  The workshop was attended by Minister of State for Urban Development, local MLAs, Mayor and Councilors of the city, Government officials, NGOs, representatives from Chamber of Commerce and Associations, academicians and eminent citizens.

Honorable Minister Shri Kaul Singh Thakur inaugurated the workshop by lighting the lamp. He stressed upon de-congested, clean and better tourist destination. He emphasized the need of adequate drinking water, basic sanitation services, widening of the roads, construction of tunnels for decongestion, more parking facilities and housing for the poor people for the growth of Shimla He also requested all participants to provide the suggestions which will help in preparation of CDP. 

Panel discussions were held for various sectors like planning, water, transport, tourism, basic services, environment etc. The panel comprised of the concerned representatives of Government Departments, NGOs/Citizens’ forum and elected members. Major issues came out during the workshop were following:

·        Insufficient water supply

·        Traffic Congestion

·        Lack of basic amenities in SADA areas

·        Low duration of tourist stay 1-2 days

·        Low-end tourism that creates additional strain on infrastructure

·        Irregular and unauthorized construction activities

·        Insufficient parking facilities

·        Poor conservation of rich heritage

Major recommendations received during the workshop are as follows:

·        Augmentation of bulk water supply by tapping water from Pabbar and Giri

·        Single authority for entire region for implementation of town plan on line of Haryana mode

·        Shifting of activities from core areas, construction of Parking facilities are various places

·        Regularize rain water harvesting

·        Improve solid waste management

·        Construction of tunnels, new roads and ropeways

·        Widening of Cart Road

·        Mass Rapid Transit System like monorail, sky bus or metro

·        High end tourism development by augmenting various high end tourist activities like upgradation of Naldhera Golf Course

As a part of workshop, an exercise was carried out to understand the general perception of stakeholders and citizens about their city. A questionnaire requesting following were circulated during workshop to all participants:

1.      What I like about Shimla;

2.      What I dislike about Shimla; and

3.      What is my dream for Shimla City

Though the response was not very satisfactory, the analysis of the questionnaire and feedback received are summarized below:

·        Majority of the people liked weather and beauty, pedestrian characteristics of Mall Road

·        Dislikes expressed were mainly related to congestion, poor sanitation services and poor parking facilities.

·        The dream people have about the city is well planned, congestion-free, clean and green city with adequate parking facility

1.6   NGO Workshop

The NGO consultation workshop was organized on 7th September, 2006 at Palika Bhavan, Shimla to understand the perceptions of NGOs from Shimla about the issues & possible solutions for the development. Various NGO’s representing various interest groups like Decongestion & Beautification Group, Residents’ Welfare Association, Himachal Gyan Vigyan Samiti, Himachal Vigyan Manch participated in the workshop. 

The priorities unanimously decided during the workshop in descending order of priority are

·        Water supply

·        Sewerage & Solid Waste

·        Transportation

·        Decongestion of core areas

·        Necessary public amenities in localities

The issues discussed during the workshops are:

·        Infrequent supply timings like for 1 hour daily in some areas and on alternate days in others, very low pressure at consumer end.

·        Lack of connectivity of septic tanks with sewerage lines in SADA

·        Poor collection efficiency of the solid waste,

·        Various problems with compost plant like poor functioning due to unsuitable temperature of Shimla for entire year and its closeness to the city area. 

·        Congestion due to long buses

·        Overloaded public transport system

·        Non-adherence to the time-table by private transporters

1.7   Web-based Feedback

The draft CDP was submitted to various departments of GOHP and uploaded on the website of SMC on 16th October, 2006 inviting suggestions from stakeholders and citizens. An advertisement regarding the uploading of the report on the website was published in local newspaper including the vernacular.

1.8   Finalization   Workshop

All the suggestions received before the final workshop were incorporated in the CDP and presented in the final workshop which was organized for finalization and adoption of draft CDP. Majority of the suggestions were already addressed in the daft CDP and a few of them were incorporated while preparing the final report.

1.9   Urban Poor  Workshop

The workshop was organized to understand current status of the dwelling places of the poor in Shimla, their requirements in terms of basic services and prioritize them. The poor locations are very scattered across the city except Krishna Nagar where a large number of people reside. The major issues related to the Urban Poor of the city are lack of proper housing, lack of other basic services like water, roads, toilets, electricity, schools, and street-lighting. The issues were prioritized in descending order of priorities as water, roads, toilets, electricity, schools, lighting etc


 

1.10 Key Priorities  in the ciTy

The priorities identified during the consultative process is tabulated in Table 2.1

Table  STYLEREF 1 \s 1. SEQ Table \* ARABIC \s 1 1  Key Priorities of Shimla

Sector

Priority Interventions

Decongestion

·     Renewal of core areas by relocation of

o       Timber Market

o       Transport hub

o       Wholesale grain market

o       Wholesale vegetable market

o       Bus stand

o       Government offices in heritage buildings

·     Develop satellite township in peripheral area

·     Construction of bypasses to the city

Water

·     Increase the water supply to the public by

o       Sourcing water from Pabbar & Giri

o       Rehabilitating the water distribution network

·     Encourage rain water harvesting

Sewerage

·     Rehabilitate sewerage network

·     Provision of new sewerage network for all Special Areas including 7 STPs

·     Provision  linkage between new and old sewerage network

Storm Water Drainage

·     Restore, rehabilitate and clean natural drainage system

Solid Waste Management

·     Expansion of  D2D services to have 100% coverage

·     Development of  integrated solid waste management facility

·     Augment transportation infrastructure for waste management

·     Upgradation of  biodegradable waste treatment facility

·     Improvement in secondary collection and street sweeping

Traffic & Transportation

·     Improve mobility within city by following

o       Standardization of Municipal Roads

o       Standardization of the Cart Road

o       Construction of MRTS, New Links, tunnels, HOCS with new ROW, ropeways, parking facilities, lifts and escalators,

o       Improvement in junctions, pedestrian facilities

·     Provision of  adequate street lighting & bus shelters

Tourism

·     Improve basic infrastructure like transportation, water supply, parking facility and increase vertical accessibility by ropeways, lifts

·     Improve transportation linkages especially air connectivity

·     Promote activity based tourism

·     Upgrade existing Tourist Information Centers and provide 24X7 offline and online services

Environment

·     Conservation of soil erosion

·     Create open spaces and parks

Disaster Management

·     Prepare Disaster Management Plan

·     Prevention of landslides

·     Upgradation of fire station infrastructure and fire hydrant network

Heritage

·     Shifting of government offices from heritage buildings

·     Restoration of Heritage buildings

Housing and Urban Poor

·     Relocation, resettlement and rehabilitation of urban slums in untenable areas by providing housing at affordable cost

·     Provision of all basic amenities likes water supply, sanitation, primary education, primary health services  and power in case of situ upgradation

·     Construct night shelters/hostels for migrant laborers,  working women, destitute children

1.11 Formulation of Vision For Shimla

The vision for Shimla city was developed through the consultative process. During entire consultative process people were asked about their liking, disliking and dream about the city. As mentioned earlier a form containing questions like “What I like about Shimla, What I dislike about Shimla and What I dream for Shimla city”   was given to all the participants of the First Stakeholders’ Consultation Workshop.  Several vision statements were suggested by the stakeholders, which reflect the interests and dream of the stakeholders for the city. These include

Ø      Green Shimla Clean Shimla

Ø      Queen of Hills

Ø      Decongested Shimla

Ø      Best Planned City

Ø      Best Tourist Town

Based on the above inputs and study of the other cities vision statements, the vision statement is “Queen of hills with vibrant economy, rich natural heritage, better quality of life through better planning, improved service delivery, transparent and efficient governance in participatory manner”

 In order to achieve this, Shimla needs to be distinctive on the dimension of economic growth leveraged through its rich natural and built heritage and above average quality of life.


 

1.12 Sector Vision

Sector wise mission statements were formulated by the citizens of Shimla. These sectoral vision statements were considered while formulating the vision statement. These vision statements are shown in the Table 2.2. The vision can be achieved by formulating the goals and trying the steps to achieve the goals. Sector-wise goals are shown in the Table 2.3.

Table  STYLEREF 1 \s 1. SEQ Table \* ARABIC \s 1 2  Sector wise Vision Statement

Sector

Vision Statement

Governance & institutional framework

Urban Governance with accessibility, accountability, transparency and efficiency

Water Supply

Provision of Adequate Quantity of Safe Water to all

Sewerage

To achieve environmentally sustainable, recycling-oriented waste water management

Storm Water Drainage

Provision of long lasting Clean Natural and Road Side Drains

Solid Waste Management

Clean & Green Shimla through environmentally sustainable waste management practice

Traffic & Transportation

Providing Mobility with Choice, Comfort, Convenience, Frequency, Safety & Minimum Environment Effects

Tourism

Engine of sustainable economic growth for Shimla

Environment

Commitment to Protection and Continuous Improvement of Environment

Forests, Gardens and Open Space

Commitment to create healthy ecosystem and value and care is as an essential environmental, economic and community asset

Heritage Conservation

Conservation of Heritage for Present and Future Generation

Housing and Urban Poor

City without Slum

 


 

   Table  STYLEREF 1 \s 1. SEQ Table \* ARABIC \s 1 3  Sector-wise Goals


 

DESCRIPTION

GOALS

2006

2011

2016

2021

Water Supply

Water supply liters per capita per day (Average)

100

150

150

150

Transmission and distribution losses (%)

>30

20

10

10

% Population Covered

90

100

100

100

% Area Covered

90

100

100

100

Total supply/ storage capacity

1.23

>1

>1

>1

No. of hours of supply (Lean Period)

0.75

1

1.5

2

Treatment capacity

100

100

100

100

Sewerage

% of Population covered

80

90

95

100

% of Area covered

90

95

100

100

% of Sewage treated

10

50

100

100

% of reuse of treated waste water

0

10

25

50

Storm Water Drainage

% Road side drains to length of road network

10

50

75

100

% Lining of natural drains

0

90

100

100

% Conservation of rain water by check dams

0

90

100

100

Solid Waste Management

Total Waste Generated per day

87

101

118

137

D2D Services Provided

30%

80%

100%

100%

% of Waste Collected

40%

80%

100%

100%

% of Waste Processed, Treated and Disposed

40%

80%

100%

100%

Trips/Vehicle

6

10*

10

10

Dumper Container/Dumper Placer

14.2

10.0

10.0

10.0

Traffic & Transportation

% Paved road to total road length

50

65

80

95

% Area under roads

3.75

4

4.3

4.87

% Of road have street lights

60

90

95

100

Vehicular Parking (no of bays)

1376

3500

7000

10000

Tourism

High End Tourism (in Lakhs)

0.6

2.64

8.0

24.6

Duration of Stay (in Days)

1.35

2.5

3.5

3.5

Forest

Removal of Encroachments from Forest Land

15%

100%

100%

100%

Removal of Forest Blanks through Plantation

0%

100%

100%

100%

Heritage

No. of Heritage Buildings to be restored and conserved

1

5

15